At Casulo, we value your privacy as much as we value the planet. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, purchase our products, or sign up for our newsletter. By using our website or services, you agree to the terms of this Privacy Policy. If you have any questions, feel free to reach out to us at hello@casulo.com.

 

1. Information We Collect

We collect personal information to provide you with the best possible experience. Here’s what we may collect:

• Information you provide: When you sign up for our newsletter, make a purchase, or contact us, we may collect your name, email address, shipping address, phone number, and payment details.
• Website usage data: We use cookies and similar technologies to collect information about how you use our website, such as your IP address, browser type, pages visited, and time spent on our site.

 

2. How We Use Your Information

 

We use your personal information to:

• Process your orders and deliver our products to you.
• Keep you updated with newsletters, offers, and eco-friendly inspiration (with your consent).
• Improve our website, products, and services.
• Comply with legal obligations and prevent fraud.

 

3. Sharing Your Information

 

We only share your personal information when necessary and with trusted third parties:

• Service providers: To process payments, deliver products, and manage email communications.
• Legal compliance: If required to comply with laws or regulations.

We do not sell or trade your personal information with third parties.

 

4. Cookies and Tracking Technologies

 

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can adjust your cookie preferences in your browser settings. Please note that disabling cookies may affect the functionality of our website.

 

5. Your Rights

 

You have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information.
• Withdraw your consent to marketing communications at any time.
• Request deletion of your personal information, subject to legal obligations.

To exercise these rights, contact us at hello@casulo.com.

 

6. Data Security

 

We take your data security seriously and use appropriate technical and organizational measures to protect your personal information. While we strive to keep your information secure, no system is 100% foolproof. If you suspect a data breach, please notify us immediately.

 

7. Retention of Your Information

 

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

 

8. Third-Party Links

 

Our website may contain links to third-party websites relevant to your experience, such as our social media profiles or external articles about sustainability. We are not responsible for the privacy practices of these websites and recommend reviewing their policies.

 

9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated to you.

 

Contact Us

 

If you have any questions or concerns about our Privacy Policy, please reach out to us at:

• Email: hello@casulo.com
• Address: 2 Paul Gardens, Croydon CR0 5QL, United Kingdom 

Thank you for trusting Casulo to protect your privacy while we help you live more sustainably!